000			00314nam a2200133Ia 4500
008			170101s2006 xx 000 0 und d
020			_a8172249535
100			_aMohanthy
245		0	_aTQM In The Service Sector
260			_aNew Delhi _bJaico _c2006
300			_a598
650			_aManagement
942			_2ddc _cBK
999			_c484793 _d484793