000 00327nam a2200133Ia 4500
008 170101s2008 xx 000 0 und d
020 _a9788131217269
100 _aHoyle David
245 0 _aQuality Management Essentials
260 _aNew Delhi
_bElsevier
_c2008
300 _a212
650 _aManagement
942 _2ddc
_cBK
999 _c515443
_d515443