000 00290nam a2200121Ia 4500
008 170101s2016 xx 000 0 und d
100 _aHart Lois B
245 0 _aDealing With Conflict
260 _aMumbai
_bJaico Publishing House
300 _a32
650 _aGeneral
942 _2ddc
_cBK
999 _c809343
_d809343