000 00366nam a2200157Ia 4500
008 170101s2005 xx 000 0 und d
020 _a9812435050
100 _aHeizer Jay H
245 0 _aTotal Quality Management
260 _aNew Delhi
_bThomson
_c2005
300 _a238
650 _aManagement
650 _aTQM
700 _aNathan Jay
942 _2ddc
_cBK
999 _c277843
_d277843